GMass Server Maintenance Happening Right Now
Hi there! You were likely directed to this post from inside Gmail, because you attempted to "GMass" an email campaign while we are performing maintenance on our core servers. We are doing this because...
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How to handle this strange Gmail bounce: "read error:...
Several users have recently reported seeing bounce backs from Gmail that look like this:Delivery to the following recipient failed permanently:Technical details of permanent failure:read error:...
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New option to keep duplicates when connecting to spreadsheet for a mail merge
Since I launched GMass about nine months ago, several users have asked me to make it possible to email duplicate email addresses in a Google Sheets spreadsheet. While in most cases, a user prefers that...
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New Feature for Google Apps Users: Branded Tracking Domain
If you're a Google Apps User using GMass for your email marketing campaigns, you may notice that the domain "gm.ag" is used in your emails' open tracking, click tracking, and unsubscribe link...
View ArticleWhy your Gmail "open tracking" statistics may be skewed
One of the most frequent emails I answer from users is:I was testing your open-tracking, and I know that certain emails weren't opened, but GMass still reports them as having been opened.99% of the...
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Secret Feature: Set the Cc and Bcc fields in a mail merge from a spreadsheet...
Most GMass users know that you can send a personalized mail merge campaign using GMass and your Gmail account with a Google Sheets spreadsheet. Any of the columns in the spreadsheet can be used to...
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The default tracking domain for Google Apps users was listed as "deceptive"...
The default tracking domain that GMass uses for open-tracking, click-tracking, and the unsubscribe link for Google Apps users, gm.ag, was deemed suspicious by Google for a period of about 36 hours this...
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We are now hiding the Gmail Send button
I've just addressed an issue that has frustrated GMass users since launching almost a year ago...accidentally clicking the regular Gmail Send button instead of the GMass button. Clicking the Gmail Send...
View ArticleResources for GMass Beginners
If you're new to GMass or new to email marketing, these resources might help you get started:1. GMass YouTube Videos2. GMass Getting Started Guide (PDF)The animations on the GMass homepage also show...
View ArticleDon't make this copy / paste mistake with Gmail and GMass
If you've sent an email campaign with GMass, or even a test message to yourself, never copy/paste that message from your Sent Mail or Inbox into a new Compose window. Why?Once the email is sent,...
View ArticleEmails getting blocked? Take this one step to eliminate delivery issues.
Overview:GMass is a unique service in the email marketing space because it's built on top of Gmail. That means, unlike a traditional email marketing service like MailChimp, GMass doesn't have any email...
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A GMass Success Story
Auto Repair Business Beats the Internet Coupons with Targeted Email MarketingLarry Miller is a 30-year veteran of the auto repair business in south Florida. While the large dealerships and auto-repair...
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GMass can provide you with a dedicated tracking domain for your Gmail account
Hopefully you've read my previous post about the importance a dedicated tracking domain plays in your email deliverability. Having your own dedicated tracking domain is necessary to ensure that your...
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Did your Google account get suspended or did Gmail bounce your emails?
With a recent increase in GMass's popularity has come an increased number of reports of Google accounts getting suspended after having used GMass. In most cases it's spammy behavior that leads to an...
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New Feature: You can now remove someone from an auto follow-up sequence
Last month we launched our auto follow-up feature, giving users the ability send recipients an automated sequence of follow-up emails until the recipient replies or opens the email. Many users asked...
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New hack to set your signature for Gmail email marketing campaigns with GMass
A few months ago, we explained why your Gmail signature doesn't show up in the Compose window when the window is launched by GMass.Now we have written a hack so that you can save your signature with...
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New Feature: Detect a person's first name from just an email address
Back in April, I started piloting a new feature we invented to automatically detect a person's first name from just the email address.Today, I am making auto first name detection available to all GMass...
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GMass Complete Guide to Personalization in Gmail Email Marketing Campaigns
GMass offers a number of ways to personalize the Subject and Message of your email marketing campaigns sent with Gmail. From basic mail-merge style personalization to fallback values and...
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New option to send email mail merge to just selected rows of a spreadsheet
When connecting to a Google Sheets spreadsheet to send a mail merge campaign, you can now specify filter criteria to pull only certain email addresses that match the criteria. Be sure to reload Gmail...
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The new Main Campaign Report shows your recipient email addresses, the...
We have just refined and relaunched a Reporting feature that details your email campaign activity in one CSV file. You can then import this CSV file back into Google Sheets, Excel, or any spreadsheet...
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